Services
Every service you need to protect your order
From first samples to final shipment — I offer a complete range of on-site inspection and sourcing services, all delivered by an American who speaks your language and is already at the factory.
Pre-shipment inspection (PSI)
From $250
The most common inspection — done when 80–100% of your order is complete. I check a random sample against your spec and give you a clear pass or fail before anything ships.
Includes
+AQL statistical sampling
+Full photo documentation
+Defect classification (critical / major / minor)
+PDF report within 24 hours
Best for: First-time and repeat orders
Best for: First-time and repeat orders
Live video inspection (PSI)
From $300
Everything in a standard PSI, plus you join me live on Zoom at the factory. You see exactly what I see — open cartons, test products, read labels — and direct me in real time.
Includes
+Everything in pre-shipment inspection
+Live Zoom call — you're on the factory floor with me
+You direct what gets checked in real time
+Factory manager Q&A (I translate)
Best for: New suppliers, large orders
During-production inspection (DPI)
From $250
The most common inspection — done when 80–100% of your order is complete. I check a random sample against your spec and give you a clear pass or fail before anything ships.
Includes
+AQL statistical sampling
+Full photo documentation
+Defect classification (critical / major / minor)
+PDF report within 24 hours
Best for: First-time and repeat orders
Best for: First-time and repeat orders
Initial production check (IPC)
From $150-200
Done before mass production begins — I inspect the first samples off the line to confirm materials, construction, and sizing match your approved spec before the factory commits to a full run.
Includes
+First-off sample inspection vs. approved spec
+Materials and construction verification
+Dimensions, color, and finish check
+Go / no-go recommendation before mass production
Best for: First-time and repeat orders
Supplier verification audit
From $400 (Factory audits)
Before you place your first order with a new factory, I go there to confirm they actually exist, have the capacity to produce your product, and aren't a trading company pretending to be a manufacturer.
Includes
+Physical verification the factory exists
+Production capacity and equipment assessment
+Worker count and facility size
+Business license check and photo documentation
Best for: New supplier relationships
Full factory quality audit
From $200 (Factory audits)
A deep-dive assessment of a factory's entire quality management system — their processes, equipment calibration, QC procedures, and workforce. Ideal before signing long-term supply agreements.
Includes
+Full production line walkthrough
+QC process and documentation review
+Equipment and calibration assessment
+Detailed scoring report with improvement notes
Best for: Long-term supplier vetting
Supplier negotiation support
Included with live inspection
When I find defects on site, I stay and negotiate directly with the factory manager in Chinese — rework timelines, replacement units, or credit toward your next order. You approve, I execute.
Includes
+On-site negotiation in Mandarin
+Rework, replacement, or credit negotiation
+Written summary of agreed terms
+Follow-up verification available
Best for: Orders with quality issues